Troy Ross - Citizens Bank, Home Mortgages Madison Ave, New York, New York

Troy Ross - Citizens Bank, Home Mortgages Reviews

4.0 stars based on 4 reviews

Featured Comments:

• C

  Christine Humphreys

  5.0

  My husband and I couldn't have asked for a better experience. We closed this past Friday and if I could give Troy and his team (McKayla and Mike) 100 stars I would. From our very first phone call with Troy 7 months ago to our last conversation, on the day of closing, the process was seamless. We had a more complicated closing involving a land assignment and construction loan but Troy and his team made what is typically a very stressful time into one of our most pleasant experiences. I can't say enough nice things and wish them all the best because they deserve it. Thank you guys so much.

• P

  Peter Leung

  5.0

  Troy has been excellent at guiding me through the construction loan process. Very professional, knowledgeable and helpful. Highly recommend working with Troy and his team.

• A

  Ann Greenberg

  5.0

  Please consider this note as a testament to Troy Ross and his team at Citizens Bank. I initially met with Troy to apply for a loan to renovate my apartment in New York City. The process was complicated because I am involved in a start up business and my expenses offset income and other banks I had spoken with were unable to help me. However, Troy realized that since I own my coop apartment and I have a brokerage account the numbers might work for me to obtain a loan. Thanks to his team members Joe Habbouba and Susan Woods and their diligent, intelligent, patient and knowledgeable efforts, we were able to provide the necessary information for the underwriters to approve my loan. I cannot thank Troy, Joe and Susan enough for helping me obtain the loan and relieve my financial stress!

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