Truist Indian River Blvd, Vero Beach, Florida

Truist Reviews

2.4 stars based on 9 reviews

Featured Comments:

• s

  sudden inspirations

  1.0

  My mom received a letter saying her credit card account was going to be cancelled for lack of use. Mom never had an account with this bank. I called to inquire why she received the letter and all they wanted was her full social security number over the phone. Of course, I did not give this to them. Based on all the one-star reviews this bank has received, maybe they need to be investigated.

• E

  Erin Squires

  1.0

  Terrible experience. Do not bank here.

• T

  Tatiana Bonifaz

  1.0

  This is by far the worst bank I’ve ever had my money in terrible follow-ups customer service mortgage every situation possible I had and I always had to waste my day off in the main branch for at least 45 minutes. If I had to keep writing it would be a book I would not suggest anyone trying SunTrust. When I hear anyone mention SunTrust Bank I clinch. When the mortgage office was to send me information to my email they were so incompetent that they sent my email not including the Y in Yahoo and the @ in the email therefore it ejected and the person that sent it was oblivious that the email never went through hello what kind of customer service is that if you don’t even know if your email went through to the customer a week later I had to wait another week plus they charge you $15 for a fax fee which ended up to be $45 for their stupidity and incompetence, with yet to this day I have not been credited back. When I went bankrupt I did not go bankrupt with the mortgage however they never reinstated my mortgage and they never sent credit report to the credit agency so for 2 1/2 years it showed that I was bankrupt yet five years straight I paid on time and never been late what kind of bank does this and when I had to ask for proof of those 2 1/2 years so that I can refinance they stated they couldn’t help me I had to fight and beg them to please get me this information because it is needed to prove that I have been paying my mortgage. It took two weeks to provide me this information so I can forward it to the refinancing agency rocket mortgage finally I’m done now going to find another bank but I think if this time will be a credit union bank

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