Truist S Broad St, Lansdale, Pennsylvania

Truist Reviews

2.6 stars based on 7 reviews

Featured Comments:

• P

  Pat Varleta

  5.0

  I was unable to get thru to the corporate Truist Bank on the 800 number with a question about my mortgage, so I called the Lansdale branch. What a great idea that was, because an actual friendly and helpful person, RJ, immediately answered and got me the answer I needed! Thank you!

• F

  Faith M

  4.0

  I have 2 different home-based businesses. BBT/Truist business checking is totally free, no minimum balance. I opened 2 checking accounts to keep my finances separate without any additional fees. Valerie was very knowledgeable and helpful in setting up the accounts. When I forgot my password and couldn’t access online banking, I called her, snd she reissued the code by mail, no problem. The drive-thru can be slow, but the tellers there are cheerful and accurate. I really like this bank, and am grateful for their professionalism and the money I’ve saved on business checking. Also the online checking layout is the cleanest and most user-friendly I’ve experienced. My one bad experience was the BBT/Truist phone customer service people agreed to block future recurring subscription payments to my debit card from a company that was charging me monthly and wouldn’t cancel my subscription. The online customer service people thought I just wanted a stop payment on the last charge to be processed. So I paid $35 to stop a $10 charge, and then the monthly $10 charge went through again the next month. That’s why they get 4 stars instead of 5.

• r

  renee Marino

  4.0

  My employer has an account with them. I don't have an account there but the girl that cash my check always remembers me and is very nice.

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