Truist Charlestown Rd, New Albany, Indiana

Truist Reviews

1.1 stars based on 12 reviews

Featured Comments:

• M

  Mallory Katz

  5.0

  I could not find one person in the UNITED STATES who would help me at a Truist Bank verify a cashier's/official check and they won't do it at the main number. Denise Veasley in Indiana not only answered the phone (most branches didn't), she also gave me some midwestern love by helping me help a customer's car dream come true. Thank you, Denise!

• V

  Vickie Williams

  1.0

  I received mail on accout I do not have under my name filed identity theft do they not check identity to open account.

• J

  Joni House

  1.0

  I have had nothing but trouble since it has switched to Trust. I still currently have no cards to my accounts. They have blocked every card they have issued me. I've been to the bank and on the phone with them multiple times. They also will not update my address, because they are saying that my phone number has a different last name?? What? It's my same number I've had for years and is on my accounts for years now. I feel they have no idea wth they are doing at this bank! I will be switching banks! I'm not going to bank somewhere I can't have access to my money and have to jump through a million hoops and still can't get a card. I recommend going to a different bank and not waste your time banking here.

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