Truist Main St, North Myrtle Beach, South Carolina

Truist Reviews

2.5 stars based on 11 reviews

Featured Comments:

• L

  Liz Burgess

  5.0

  Clean and prompt service from a very nice teller and customer specialist. My questions were answered. The bank has plenty of room for distancing. Very nice staff

• D

  David Bouldin

  1.0

  Terrible customer service! I walked with my wife to a long line and waited patiently. While there were multiple staff walking around, I was never greeted by anyone until approximately 20 minutes of waiting. The one open teller had a long line and people were grumbling and complaining about the lack of at least awareness that people were waiting. Finally after about 30 minutes a man comes out and asks if anyone needs something other than the teller. I spoke up and stated I needed a notary. He looked at me multiple times but never responded. I was the only person who needed something other than the teller. He then asks my wife what she needed as she was in the corner. She stated she was with me and that we needed a notary. The banker all of a sudden appears to be helpful since he was helping a woman. He goes into the back room and comes back with the manager and states that the bank can no longer notarize anything because he didn’t personally know me. I think I must have misunderstood what a notary was my whole life 🤨. Why show my ID if you know me 🤨. He then says UPS can do it for you. I find it odd they don’t know me when I want a notary but gladly take my house payment every month 🙄. I have already switched all accounts except my mortgage and will be switching it soon. 20 year customer lost and I will certainly share the lack of care that this branch and bank delivers.

• W

  Wendy McCall

  1.0

  Most unprofessional people ever at a bank. They truly do not have a clue as to what they are doing. Over $3000.00 hacked from hubby's account. Airline tickets bought on his account from Las Vegas, we are on the east coast, and they still haven't refunded all of his money. Almost $600 still missing and the poor girl don't have a clue as to how to get it straightened out.. How about some training for people before you put them in those type positions??!!

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