Truist E Bay Dr, Largo, Florida

Truist Reviews

2.3 stars based on 25 reviews

Featured Comments:

• K

  Kelly Lacey

  5.0

  I am an an accounting manager for Veterans Funeral Care. I absolutely love the help I get from Catherine Jones. Any time I need anything she is available. Good bank and great people.

• K

  Kristy

  1.0

  If I could I would rate this bank a zero for what they are doing to me. I was disputeing there over charges that was inaccurate. I have went to the bank and talked to a manager. I showed him what was happening. He reversed one charge, but told me he wasn't able to do anything else for me. The manager even said they were having problems. I called customer support and they told me that they were going to investigate this. I also talked to a different manager and was told the samething. I still haven't heard anything back from the bank except for a letter that the bank close my account and turned it over to collections. I have tried to call the number on the letter and can't get ahold of anyone from that department. This is the worse bank I have ever banked with. Ever since they went from SunTrust to Truist it went down hill. I'm happy that I never put my Business account with them only my personal.

• P

  Pamela Bickel

  1.0

  There seems to be only one teller working inside despite different times. Plenty of other employees walking around. I asked if another window could open but was told it was the tellers lunch time. This was at 2:00. Good management knows how to stagger lunches and not keep customers waiting for 15 or more minutes. Multiple people waked away today. Sun Trust was always friendly and prompt. Please hire more or learn to do an employee lunch schedule so customers don't feel like they're a bother.

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