Truist Premier Dr, High Point, North Carolina

Truist Reviews

2.6 stars based on 17 reviews

Featured Comments:

• N

  Nathan Kohn

  5.0

  Not sure why all the negative reviews, but I’ve been banking here for a few years and rarely had an issue. Any issues I’ve had have been promptly resolved. Recently, I had an unused account I wanted to close and transfer funds to. Kevin was especially helpful with getting everything I needed done quickly!

• J

  J S

  1.0

  Edit: new bank, even worst service. Before Zoe and Adrian at least kept this place afloat, now you are left with incompetent bankers who don’t know you after years of banking w them. Will be moving to a different bank. The worst branch!! Slow, treat you like they don’t know you even after banking there for years.

• C

  Carmen Dodson

  1.0

  If you are a student or your child is banking with BB&T/Truist - I want you to be aware that they will charge you a maintenance fee for not having a certain amount of money in your account ($1500). I am in a master's program that does not allow time to work and I can not afford to always have $1500 in my account. I was unfortunately incorrectly given information by a member of this bank that said as long as a parent's account was attached to this account that it would not be an issue and I would not be charged a maintenance fee. Unfortunately, I was told incorrectly and was charged for multiple months, but instead of correcting their wrongs, they only offered to re-pay me some of the money I was charged. This is not a student-friendly bank, nor was their customer service adequate in helping me. If you are looking to start an account as a student - do not start here and take your money elsewhere!

More reviews (14)