Truist SC Fort Mill, South Carolina

Truist Reviews

2.4 stars based on 10 reviews

Featured Comments:

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  shelbi bulington

  5.0

  This is a wonderful place, always greeted when I enter. Fast and easy. Very organized. And my favorite teller is Jessica. She greets people by there first name! How She remembers all names, amazes me. She is wonderful and very quick!

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  Kelli Laine Lewis - Forever 18

  1.0

  This is a long overdue review but must be told. Our family has lived here for over 20 years & we decided we wanted to change banks. BB&T seemed like a good fit for us so one morning several years ago we made plans that after I dropped off our youngest child at school- that I would go to the branch in Fort Mill & make it happen. I grabbed our mail out of the mail box that morning as I knew after dropping my son off- there would be some time to fill while I waited for the bank to open. I stopped at Starbucks, pulled into the FRONT of the building after making sure there were no "no parking" signs- I parked in the 2nd space that was closest to 160- so my car was facing 160 & the back of my car was facing that front of the bank. I'm guessing it was around 8:15am- so it was very bright out. I turned on the Bob & Sheri radio show & started going through the mail. About 15 minutes later a woman came out of the bank & walked up to my car. My windows are not tinted so I'm fairly certain she could see I was alone. Regardless I had my window open. I believe she was the bank manager & as she asked me what I was doing there-- she took an obvious look inside my car. I have nothing to hide- I just found it odd & a bit rude how she surveyed my car. However- it is a bank- so I get it - although I certainly didn't think I fit the profile of a bank robber lol. I was in my mid 50's & a woman with my car wrapped with in memory of photos of my daughter (killed on Gold Hill by DUI homicide) I tell the woman politely that I'm just going thru my mail while I waited for them to open. It was clear by her attitude she didnt like me parked out there for whatever reason so i decided this is not the type of bank i want to do business with & I start my car & all of a sudden I notice several police cars are all around me!!! I knew i hadnt done anything wrong - so i pulled out and headed home to Tega Cay. The police followed me all the way home!!! They came up to my car, did not even ask for my drivers license or paperwork on the car which its pretty obvious its my car as most people know me for speaking out on the news about no charges being filed dui to SC does NOT carry a breathalyzer! Even though 3 people died & the SCHP told me they knew the sole survivor was underage & had been drinking- they instead allowed him to call a friend & never charged him for his part in the crash. See Enact Kelli's Law on FB for more info on how to save you & your families lives. I asked the officer if i had done anything wrong & he said no but said they got a call from the bank (duh) & the manager there thought i seemed "suspicious" ... sitting in my anti DUI car sorting the mail, drinking coffee & listening to the Bob & Sherry radio show waiting for the bank to open. So of course the police left. It was humiliating to have more than one police car following me all the way home to say the least. Needless to say we didnt switch to BB&T Bank & NEVER will. I am including photos of both my cars since im not sure which car i was in that humiliating day. Thx for reading even if it gets deleted.. i will know at least one person read it. xo Pam, still Kelli's mom at Enact Kelli's Law on FB. ps: the bank never called to appologize to me either & i'm sure the police knew my number & address.

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  Shoukat Ali Bhamani

  1.0

  Very slow service. Stayed in line for over 50 minutes. Only served 3 or 4 cars before us. Closed the window by the time we got there at 12:03pm on Saturday. Zero customer service concept, 100% Bankers' mentality.

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