Truist S 12th St, Murray, Kentucky

Truist Reviews

1.4 stars based on 12 reviews

Featured Comments:

• R

  Ruth Lawlor

  5.0

  My account was scammed and I was very upset when I walked in to this branch. Georgia let me voice what happened and help me begin again to see some hope in people. I opened a replacement account and felt good when I left. This branch does not have a lot of tellers, so I am sure others were waiting while I was there, and for that my apologies. I did get the personal attention required for these changes. Thank you!

• C

  Christine Miller

  1.0

  Made a cash deposit on Fri April 29, 2022. On Saturday my deposit wasn't showing so I called the bank, their not showing it either but I do have the deposit slip showing I did. Watch your bank accounts as there have been alot of funny business with banks lately. My money is gone and their not owning up to it.

• K

  Karen Balzer

  1.0

  Since this recent merger or sell out to Suntrust, this bank has gone down hill fast. Actually, there is only 1 original employee remaining. Where did all the others go? They knew my needs, and were so accommodating. I am particularly NOT impressed by an employee with blonde hair. RUDE is the only dedription I have of her. She has no cocept of, THE CUSTOMER IS ALWAYS RIGHT! Although, she knows how to prance around in high heels! It is, by far, NOT, the same as what the Doran's founded. I am now close to moving all my accounts to CFSB. I truly miss the "hometown feel" this bank was originally founded. To anyone moving to Murray, find another banking institution.

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