Truist N Hwy, Mt Pleasant, South Carolina

Truist Reviews

3.9 stars based on 10 reviews

Featured Comments:

• T

  Tara DiNicola

  5.0

  Great customer service! Jullian listened to my issue and solved it! It was nice having a person that was understanding and personable. Keep up the good work!

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  M B

  1.0

  I have been waiting for a debit card for 3 months for a new business account I have opened. They keep reordering it and telling me it will just be a few days. I cannot get anyone to do more than just press the reorder button. They really do not seem to care at all.

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  Matt HARRISON

  1.0

  Went in to withdrawal money from my business account. Seems like they are having issues with the new bank cards. Daniel the teller told me I needed to wait until someone called me on the phone. I clarified that my immediate need was withdrawing money from my account. Guess he didn't understand, asked his manager how to get my card activated. Then said I needed to wait and probably would get a call after hours - Odd. I again said Daniel I need to withdraw money, that was my immediate need. Not sure if he was embarrassed that I wasn't doing what he was telling me to do. He proceeded to raise his voice - so everybody in the lobby could hear, "how much money would you like to withdraw from your account?". I said Daniel it would be good to keep this conversation between me and you. He then got angry and said I don't like the way your talking to me, I've decided not to help you. After that odd ball and self obsorbed response I had nothing nice to say. To managment: this is a bank where I keep my money and Daniel works for this bank, is he new or simply does not care about the customer? Not a good look. Ended up driving to Daniel Island no pun intended and the teller was immediately able to withdrawal money from my account.

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