Truist N Fayetteville St, Asheboro, North Carolina

Truist Reviews

2.3 stars based on 12 reviews

Featured Comments:

• k

  karen pierce

  5.0

  I called the Asheboro branch today for help with two different issues I was encountering (at no fault of Truist). My call was answered immediately. When the associate felt it was a question for another department, she stayed on the line with me until the other assisting department answered. She fully explained my concerns with the on-line representative, and we continued our conference call until my issues were resolved. Both associates were so helpful, so professional, and so efficient, even when it was then, past their closing time. Sincere thanks to Allison and Kayla for your help today. Asheboro Truist is blessed to have such a caring staff who provide the best customer service.

• Z

  Zach Mills Presents

  1.0

  ATM deposit is full every time I come by and this is usually the only way I can get me check in. It started after the suntrust merged with the company.

• A

  Angela H (Zoocitygirl)

  1.0

  I have had nothing but issues. I was having issues before with Suntrust, but now its a complete nightmare! I could not get on my account, so I tried to check password and user name. I got a message back saying I can change user name and that my old one was not even the one I had been using. When I called to see what was going on, the lady said she saw nowhere where my user name was what I told her it is. It honestly is as if someone changed it through the bank. I was pretty much made feel silly, or that I forgot, but not once did she wonder how I was getting onto my account prior if my user name was wrong before now. UGH! Now I can't get onto my account , nor deposit money. I'm so upset over this!

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