Trustco Bank-0
Trustco Bank-0
Bank

Trustco Bank State St, Schenectady, New York

3.3
(7)Check map
Phone:
+1 518-346-4295
Website:
https://www.trustcobank.com/
Address:
1048 State St, Schenectady, NY 12307, United States
Hours:
Tuesday9AM–3PM
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    Trustco Bank Reviews

    3.3 stars based on 7 reviews

    Featured Comments:

    • J

      Judy Andi

      5.0

      I had a great experience with Senior Banker, Shameeza Baksh. She was extremely helpful with us and would call almost daily to make sure our process was running smoothly. Although there were many difficulties through our process, Shameeza was the person I felt comfortable going to with our questions. Great person and great communicator!

      Response from the owner

      Judy, thank you for taking the time to share your review. Delivering excellent customer service is one of our top priorities and we are pleased to hear that the Brandywine branch is providing just that! -MD

    • S

      Saanvi Acharya

      1.0

      Not clean , not lot of handi cap parking. Not nice staff

      Response from the owner

      Saanvi, thank you for taking the time to reach out to us. We are sorry to hear about your experience. We take all customer concerns seriously and will look into this for you. Please contact our customer service department at 800-670-4110 with any additional details. - MD

    • A

      Austin Bradshaw

      1.0

      Really is unfortunate that the staff here is so abrasive. It's just a nice location and I have been coming to this branch every Friday oand Saturday for awhile. Today was unfortunate I came for my business to get change for the weekend. The bank teller asked if I had an account. I said yes, she didn't verify so I figured it's just protocol. I asked for singles and 5s and she was shocked , rudely asking "is this for a business" I replied yes She counted the money and loosely handed me stacks of unwrapped bills. I asked if it could be wrapped and she handed me rubber bands I asked if she could wrap them with the actual money wraps and then she handed me money wraps. It was like she had no problem throwing money at me but didn't want to do her job and insure the amount is there.

      Response from the owner

      Austin, thank you for taking the time to reach out to us. We are sorry to hear about your experience. We take all customer concerns seriously and will look into this for you. Please contact our customer service department at 800-670-4110 with any additional details. - MD

    More reviews (4)

    Payday Loan Calculator

    Estimated Payment

    $ null

    • Total Principal Paid:$ 1,000.00
    • Finance charge:$ 255.62
    • APR: 311.00 %

    Payment Breakdown

    Map & Direction

    Directions
    Hours:
    CLOSE
    • Tuesday :9AM–3PM
    • Wednesday :9AM–5PM
    • Thursday :9AM–6PM
    • Friday :9AM–6PM
    • Saturday :9AM–1PM
    • Sunday :Closed
    • Monday :9AM–5PM
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    FAQs

    • 1. How to Contact Trustco Bank?

      Please Call +1 518-346-4295. You can fill in contact form for further negotiation.

    • 3. What's the Procedure of Applying for a Loan at Trustco Bank?

      You can apply on their website as long as you need loans.

    • 5. What if I Can't Repay My Loan On Time?

      You need to talk with your lender for negotiation before you commit a breach of contract if you can't clear the debt.

    • 2. Where Can I Find out Trustco Bank?

      1048 State St, Schenectady, NY 12307, United States can be the address of Trustco Bank. You can find more similar loan stores here.

    • 4. Does Trustco Bank Work as an Agency or a Lender?

      Trustco Bank is a Bank that may accept all kinds of loans. Besides, you can try WeLoans which can connect you with the best lenders for your reference.

    • 6. Does Trustco Bank Accept People with Bad Credit?

      Sure, please contact them for more details before you make any decision.