Trustco Bank Hoosick Rd, Troy, New York

Trustco Bank Reviews

4.0 stars based on 4 reviews

Featured Comments:

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  David M

  5.0

  Went to one of the branches in Latham to do some transaction. Had a less then favorable experience. I live in the Brunswick troy area so thought I’d stop at that branch to see if they could help me with the transaction that the other branch seemed to have issues with . Right away The manager at the desk I believe his name was Ryan greeted me and asked if there was anything he could do to help . I explained the situation to him , he was able to Immediately help me with what I wanted to know and fixed the issues that the other location couldn’t seem to get right . Ryan was super helpful super friendly and efficient! Hire more staff like him!!!

• B

  Bruce Baker (gavhunter)

  5.0

  Our, my experience with Trustco Banks started almost 8 years ago in Catskill. Berkly and her staff were always affored us, me, a great deal of courtesy and assistance. I moved to Valley Falls 5 years ago and believe that we, I, have had nothing but excellent treatment and help from every person and manager that has been there. As an aside, 10 months ago the manager was Dalton..his assistant was a female whose name also was not William. This branch is and always has been 5 star. I cannot speak to the ATM issue; I have nwver had a problem wirh it. I do know their maintainence people are there for the slighest issue. Even they are always quite polite. I digress.. Excellent people, awesome service and great location.

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  Response from the owner

  Bruce, thank you for taking the time to leave this review. Providing excellent customer service is something that we strive for every day; and we are thrilled to hear you are enjoying your banking experience! -KS

• P

  PEACE W

  5.0

  Great bank with low fees and a great atmosphere 🤗!

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