TTCU Federal Credit Union E 31st St, Tulsa, Oklahoma

TTCU Federal Credit Union Reviews

3.1 stars based on 33 reviews

Featured Comments:

• P

  Phil Bailey

  5.0

  This is a awesome financial institution. The people are great. Friendly and courteous.

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  Response from the owner

  Thank you for your great review and comments, Phil. We are happy to pass along your feedback to our team. Thanks again and have a fantastic day!

• l

  labazro

  2.0

  I literally dread having to call them. Every time I call it is a minimum of a 10 min wait to get someone on the phone, usually much longer. I don't get it. I won't get loan here again.

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  Response from the owner

  Thank you for your review and feedback. We are disappointed to learn of your experience. We strive to provide an excellent experience for all members, and we've shared your comments with the appropriate managers.

• S

  Susan Kennedy

  3.0

  The actual procedure was fine so I'm rating average. However, East River performed an MRI with contrast. My doctor's office handled getting the authorization, so I didn't question East River Imaging -- I assumed they would not be performing the procedure if it wasn't authorized--I'd been told as much when I called to schedule it. Later that day I retrieved my mail, and in it was the CIgna authorization copy which authorized the MRI without contrast. I subsequently went to my Dr for follow up and was shown the actual prescription which said "with or without contrast". If "with contrast" was not authorized, East River should not have performed it. Therefore, I expect that my insurance will be billed only for the MRI without contrast, and that I will not be held liable for the cost of the procedure which should not have been done.

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