TTCU Federal Credit Union N 20th St, Broken Arrow, Oklahoma

TTCU Federal Credit Union Reviews

2.9 stars based on 14 reviews

Featured Comments:

• A

  Ashley Johnson

  5.0

  I have banked with TTCU for almost 10 years now. Have never had any issues with them, and I love the broken arrow location. Any one I have ever worked with jn this location has always been so nice and helpful. One of the best banks in my opinion.

  ---

  Response from the owner

  Thank you, Ashley! It means a lot that you'd take the time to share these comments. We really appreciate it and we'll share the feedback with the appropriate team. We hope you have a wonderful day!

• G

  Gina Eagle

  1.0

  I have a checking account with them which is currently "locked up" for lack of use. I've never heard of this! So I have to deposit a minimum of $2.50 to "unlock" it.well I suggest not banking there, they have lost my business.

  ---

  Response from the owner

  Hi, Gina. Thank you for your review and comments. If you'd like to speak with someone about our policies, one of our managers would be happy to connect with you. Please reach out to Member Relations at 918-749-2282. Thanks again for taking the time to share your feedback with us.

• T

  Trent Harris

  1.0

  Bad experience! The teller drivethrough is run by people sitting in a cubicle at a completely different location. This allows for a disconnect from their branch and having customer relationships. I drove out of my way to cash my check here. When I arrived the front door has signs saying due to construction to use the drive through. The cubicle teller guy in the drive through told me to go inside. He didnt even know which branch I was at! 😧 When I told him there is construction he then proceeded to tell me I needed to drive to 21st and aspen in tulsa. Bad service, bad experience, and bad relationships with customers. Technology is great until you discontinue providing a quality service to customers and then your doing yourself a disadvantage as a business. Thanks but my account will be moved elsewhere

  ---

  Response from the owner

  Thank you for your feedback, Trent. We do position video tellers in a central location, and we apologize for the confusion. We strive to provide excellent service to all our members. We appreciate your patience during the construction phase of our branch remodel. We know the new branch experience will serve you better.

More reviews (11)