U F C W Federal Credit Union S Main St, Pittston, Pennsylvania

U F C W Federal Credit Union Reviews

3.1 stars based on 7 reviews

Featured Comments:

• C

  Chrissy Medeiros

  4.0

  Been a member since my teens. The only issue I have now is when I started my job, my first check was in a paper form and I was told the check needs to clear first. My employer was the state so I would hope the check was good. I ended up going to Walmart and cashing the check that night. If Walmart trust my check, then you would think the bank I had been a member for 25 years would trust it as well.

• C

  Charlotte Herman

  1.0

  I have been a member for over a year. The device has always been slow. Recently I called and made an appointment with an associate who I was told could help with my request for notary service. She looked up my account to make sure I was a member. I showed up at the Pittston branch which in nearest my home. They told me that although I called Pittston the person I talked to was I the Wyoming Branch. All calls go to the same number and you have no idea which branch unless they tell you. This person didn’t tell me. I then drove to the Wyoming branch and after she looked at the paperwork said she couldn’t notarize them. She never asked on the phone what I had or that she couldn’t notarize different kinds of documents. She spent several minutes going through them but said she felt uncomfortable. These were straightforward documents. I picked them up, went to my bank and had everything done with no problem. I thought credit unions were supposed to be more helpful than banks to their customers. This credit union is anything but. We have 2 accounts with them that I will be closing out. I do not suggest this credit union for your business.

• I

  Isaac Rosario

  1.0

  When I call for a loan officer, she never picks up my calls, she doesn't call me back after I leave my name an number, it would take her 3 days to call if I keep calling if I don't she doesn't call at all .. when I walk in the bank there's literally one to no customer's there... I pay my payments on time never missed not one.. if there so busy they should have more then one loan officer... there's stuff I need to pay in these hard times. I'm probably going to change banks but I don't think they care about losing a customer

More reviews (4)