U.S. Bank Branch W Broadway St, Owatonna, Minnesota

U.S. Bank Branch Reviews

2.8 stars based on 8 reviews

Featured Comments:

• T

  Tony Minutillo

  5.0

  Love USBANK Owatonna. Shianne Crow is the best, and makes sure my business is ready to make money and support me as I grow. Do business with USBANK Owatonna.

• A

  Anonymous

  1.0

  Don't even bother stepping foot inside this bank! Like 1 of the other reviewers said would give them ZERO Stars if I could! The most unprofessional & horrible customer service!! (- there was no service involved). I went in with my mom to open up a Joint Savings Account with a Large sum of $$ ( cashiers check in hand) and Britney at the teller counter tells us there is no one available to help with this?? Then asks the only other lady working if so and so will be back from lunch? Then says Oh no you will need to make an appt for tomorrow. I ask ok- who should I ask for when we come in- She says "Oh either myself or Michael". OK so we are standing right in front of you now and you can't help us now? but you can help us tomorrow? ( no other customers were in the bank) I guess you really don't want our $ so we will go elsewhere and will tell everyone I know to NEVER bank with this branch! We banked with US Bank in another state and everyone was kind and helpful but not at this bank branch! Pathetic!! Management- train your employees!! I have recvd better customer service at Target!

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  Response from the owner

  Hello. Thank you for reaching out, we are truly sorry to hear this. We would like the chance to talk with you further about your experience and help in any way we can. Please email your phone number and reference #1046 to us at [email protected] and we'll call you within 2 business day. Thank you. ^Rick

• M

  Marilyn Bergemann

  5.0

  I was very pleased with the staff at this bank. Meredith was very nice and very professional .

More reviews (5)