U.S. Bank Branch S Harlem Ave, Bridgeview, Illinois

U.S. Bank Branch Reviews

2.8 stars based on 17 reviews

Featured Comments:

• s

  shereen fanoon

  5.0

  I love these group of people, Malik Saleh was the agent who helped me on opening my credit card, he truly cares about what you need and he went above and beyond to make sure everything got set up well, I did get to meet some of the other people team there too, and they were also friendly, upbeat and professional as Malik. He comes highly recommended and any one would be lucky to have him as their agent .

• J

  John Doherty

  1.0

  If you bank with US Bank avoid this branch at all cost. Used their outdoor ATM to deposit a fairly large check, the ATM rejected the check and did not return it. Which I understand happens. But I went to get it resolved and the manager pretty much said "what do you me to do about it?" And to call the number on my receipt. I want you to deal with it that's what! Extremely unprofessional and brushed me off like it's not his problem, no ownership whatsoever. There's obviously an issue with branch I can see from others reviews and US Bank is doing nothing about it. I called the number and it is still not resolved and it's going on for the third day of my large sum check sitting in limbo. I'm honestly quite nervous trusting this bank with my money going forward.

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  Response from the owner

  Hello, John. Thanks for taking the time to leave a review. I can certainly understand your concern with the situation. I apologize your experience wasn't better when you reached out for help. We'd be happy to see how we can assist. If you'd like to discuss your experience in more detail, please send us an email to [email protected] detailing the experience, including your phone number and reference number 1053. We will give you a call within 24-48 business hours. We look forward to hearing from you. ^Heather

• S

  Sifddine Halloul

  1.0

  The worst bank ever very bad customer service Naha lukayna very rude and she don’t know what she doing I don’t how this people work in banks and not professional!! Your money not safe there Very easy to hacked your money And no one will care or try to help you Avoid avoid this bank

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  Response from the owner

  Hi Sifddine, thank you for taking a moment to reach out. We're sorry to see you had an unfavorable experience at one of our branches. This is certainly concerning to us and we welcome the chance to discuss it further, and offer our help in any way we can. Please send an email with your phone number and reference #0995 to [email protected]. Once we receive your contact information we will reach out to you within 24-48 business hours to further assist. We look forward to speaking with you soon. All the best, ^Kortnee

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