U.S. Bank Branch N 3rd Ave, Stayton, Oregon

U.S. Bank Branch Reviews

3.0 stars based on 8 reviews

Featured Comments:

• J

  James Mensing

  5.0

  great service, and hard working staff! never have i been disappointed in the 5 years I've banked here!

• B

  Brent Durkee

  1.0

  Like another person said, "I wish it could be zero!!!" $7 to cash an individual unemployment check in pandemic times. That sounds like a wonderful little racket given the unemployment dept. requires the 1st pmt to be check form and with alot of people getting back pay, there are bunches of people getting multiple checks all at once and US Bank gets the opportunity to help in a pandemic or hurt. $7 a check with zero relief offered of any kind.

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  Response from the owner

  Thanks for sharing your interaction with us, Brent. Normally, check cashing is a service provided for U.S. Bank customers. When this service is provided for a non-customer, the fee for the service provided is charged. To avoid this fee, you would need to deposit the check into a U.S. Bank account or into your external account. We appreciate your feedback regarding the size of the fee. This is something that we regularly review and it's possible that this will change in the future. Thanks again for your time and feedback. ^Larisa

• M

  Mark Hill

  1.0

  I won a class action lawsuit against US Bank. They kept overcharging me fees when I had $40,000+ in my Accounts and was continuously charged overage fees. I pointed this out and was told I was in error. The class action lawsuit awarded me over $600 with a check drawn on US Bank. So I took the check to this branch. Asked if I could cash it since it was drawn on US bank. They told me no. I needed me to pay a $10 service fee. I was like, do you have any idea why I got this check? I can believe it. Here’s a check drawn on your bank. And they won’t cash it without you paying $10 because you no longer belong to US Bank. Wow! Wouldn’t put my money in this Bank for any reason.

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  Response from the owner

  Hello, Mark. We are sorry to hear you had a less than favorable experience during your visit. We would like the chance to talk with you further about your experience and help in any way we can. Please email your phone number and reference #8625 to us at [email protected] and we'll call you within 2 business day. Thank you. ^Rick

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