U.S. Bank Branch Montgomery Rd, Cincinnati, Ohio

U.S. Bank Branch Reviews

2.5 stars based on 13 reviews

Featured Comments:

• A

  Andrew Black

  5.0

  Anne and her team do a great job! Been here for years. Covid has been hard, but always professional. Helped with reward cards and my loan. 10/10

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  Response from the owner

  Wow….5-stars! It sounds like you had a great experience, Jeff. Thank you for sharing it with us. We will be sure to pass on your compliments. I hope you have an amazing day! ^Kortnee

• S

  Sarah Meyung

  5.0

  I came in looking to open a bank account. I had an appointment with Andrew. He was very informative and knowledgeable. He was patient and explained my options to me very clearly. He was helpful in explaining what options would work best for my financial situation right now and in the future. From the time I walked in until we were finished setting up my accounts he was very attentive and helpful.

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  Response from the owner

  Wow….5-stars! It sounds like you had a great experience, Sarah. Thank you for sharing it with us. We will be sure to pass on your compliments. I hope you have an amazing day! ^Michael

• R

  Richard K

  1.0

  Literally told me they didn't have the time to help me. Worst service.

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  Response from the owner

  Hi Richard, thank you for taking a moment of your day to share your experience. We're sorry to hear it has been a less than favorable one and certainly don't want our customers to feel the way you do currently. We would be glad to discuss your experiences further and offer our help in any way we can. Please send us an email with your phone number and reference #0619 to [email protected]. Once we receive this information we will contact you within 48 business hours to further assist. All the best, ^Kortnee

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