U.S. Bank Branch Newport Ave, San Diego, California

U.S. Bank Branch Reviews

3.1 stars based on 6 reviews

Featured Comments:

• A

  Alicia Skemp

  5.0

  Edwin was so helpful! Great customer service.

• m

  mbbuxton

  1.0

  Worst service. The Newport branch ATM issued me a torn 20, 75% complete. My home branch on Newport refused to exchange the bill. Thanks for nothing!! Would not help me at all with a claim or anything else. Useless tellers, poor service.

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  Response from the owner

  Good morning, thanks for taking the time to leave a review. I apologize that the service you receive and experience at this location isn't good. If you would like to share additional details, you are welcome to do so by emailing [email protected]. Please include your contact information, reference number 5777 and details of your experience. We will give you a call within 2 business days. We hope to hear from you soon so we can look further into this issue. ^Heather

• J

  JB Cali

  1.0

  Edwin Sicat is so rude , he literally just stands there and does nothing while you're online waiting to bank

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  Response from the owner

  We’re sorry for the poor service, JB. Please know we strive for an exceptional experience with each interaction, and we regret that this expectation was not met. If you would like to discuss your experience further, please send us an email with your phone number to [email protected], including reference number 4147. One of our Ambassadors will call you within 2 business days. Thank you and we look forward to speaking with you. ^Larisa

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