U.S. Bank Branch N 10th Ave, Pasco, Washington

U.S. Bank Branch Reviews

1.9 stars based on 18 reviews

Featured Comments:

• G

  Garret

  5.0

  This is a good branch. The manager is super nice, and gets it done. ATMs have been broken in the past, but they seem to be working now, so I updated my review 🙂

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  Response from the owner

  Oh no! I’m concerned to hear about your recent experiences, Garret. We welcome the chance to discuss this with you further. Please email your phone number and reference #3180 to us at [email protected] and we'll call you within 2 business days to have the matter reviewed. We look forward to speaking with you. Thank you, ^Kortnee

• J

  JulYo N

  1.0

  Been banking with them for a long time and this branch is unbelievable. Whoever is in charge at this branch doesn’t care about its clients, otherwise they would have at least three tellers during peak time and two on que the rest of the time. I’ve walked into this branch with only one teller workinf lobby and one working the drive thru, waited in line for about 40 minutes and they didn’t have what I needed on hand both times I had been there. No other US Bank branch i have been to had this happen

• A

  Archivaldo Jacobo

  1.0

  Worst bank ever! That's ridiculous , closing branches, I'm waiting almost an hour in the drive thru . No move at all

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  Response from the owner

  Thanks for leaving us your review, Archivaldo. I know how frustrating long wait times can be and I'm sorry for any inconvenience. I hope you were able to get the assistance you were needing. For your convenience, many transactions can be completed digitally, 24 hours a day. This can be done at any of our ATMs, on our website at usbank.com or the mobile app, or by calling our 24-Hour Customer Service at 800-872-2657. I hope this helps and that you have a great day. ^Heather

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