U.S. Bank Branch W Hill Ave, Gallup, New Mexico

U.S. Bank Branch Reviews

3.7 stars based on 7 reviews

Featured Comments:

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  Tony Driggers

  5.0

  U.S. Bank/U.S. Bancorp (5th largest bank in the entire United States as of June, 2021)! Gallup, NM residents: be grateful U have a branch as there are NO BRANCHES WHATSOEVER in Texas....the ONLY nearby “location” in West Texas is a lone U.S. Bank ATM located in [JUST] 1....yes, JUST *ONE* inside 1 of 6/7 Albertsons/Safeway Grocery stores in Odessa Texas (Midland/Odessa Metro area has a population close to 1/2 a MILLION***) & there’s ONE ATM!!! Odessa: near the SE Corner of the New Mexico/Texas border. IMPORTANT NOTE: Btw, Recent bank surveys has US Bank as one of the highest rated in customer satisfaction while the top four have horrible ratings, especially Bank of America! That actually speaks volumes since “history” has proven, time and time again, that the top 5 largest banks in America usually have terrible customer satisfaction since the larger a bank becomes, the more impersonal and ridiculous increase in fees that seem to ALWAYS happen; hopefully, US bank will not follow suit (BofA use to be number one but they continue to drop because customers keep closing accounts @ BofA which, @ present is rated the worst bank and all of the United States. US Bank is the only one that had a general, positive, overall, Customer satisfaction rating!! TRIVIA: US Bank is only located in the best part of the USA: the “The Great West; from California to New Mexico (and one - that’s near NM - ATM in West Texas: Odessa, TX. The SE corner of NM is approx 45 miles south of Hobbs, NM (Hobbs is approx 125 miles south of Clovis, NM; the closest actual US Bank branch to Texas!!! Fortunately, those of us that are not from Texas (but working in the Permian Basin of TX) at least have this ATM to conduct transactions and online. Sometimes, though, it’s just more convenient for more complicated things to have a branch. *** I “believe” (re: I can’t remember the exact number but when you fly into the Main airport which is Midland international space and airport ✈️✈️, there’s a sign that list the population as....it’s been a while but somewhere b/t the lower 400K’s-486,000-something people (it fluctuates a lot b/c of the main industry: The “Energy Capital (Oil, many Wind Farms, & large arrays of Solar Farms south of Mid/Ods near Ft. Stockton “on the 10” (Interstate, that is)....so almost half a MILLION in the Midland Odessa Metropolitan area which actually encompasses 2 & a 1/2 counties. JUST a little FYI 4 U. 🙂✌🏼 Pardon my “verbosity” but I’m a “Level 8 Google advisor” and I tried to provide as much [accurate] info as possible. Disregard Mr. Rasheedumb’s @ “Dragon[eer] - I’m SURE that’s your “real name” “Dragon” geeeze, move out of your parent’s basement....your 40 years old dude!!!! - asinine comment! You’re the kind of customers that has to learn the hard way! I’d be remiss if I didn’t add this final paragraph! Move your account to Bank of America and watch them rob you blind chump/Sameerbo (spelling might be wrong BUT close enough). Learn the hard way....sad!! Even the branch manager reached out to you but you’re the kind of customer that nothing is ever good enough! In fact, you’re the kind of bank customer that if they gave you $10,000, you’d be angry and find fault...pathetic little men! Think about it how did this bank move from number seven to #5 in JUST 1.5 yeaR: [sic] ) in size in customer satisfaction if they’re so terrible? That’s a rhetorical question so don’t bother answering! Again, the branch manager reached out to you & neither of you trolls even have the courtesy to respond! That tells America everything they need to know about you two!!! EVERYBODY ELSE - ESP “AMY” summed it up: Quote: “They’re a GOOD BANK!” THANK U “AMY” & The others that gave honest, 5 star reviews! Grow up U “naysayers!” I can guarantee you these naysayers are complaining and giving them one star because they had to pay some small little fee and expect everything to be FREE....EVERYTHING (in LIFE, too!)! They’re the kind of people that feel entitled and that the world should give them everything free on a platter, I guarantee you!!!!

• S

  Sameer Rasheed

  1.0

  Worst bank location ever! rudest employee, slowest service, and just an utter lack of common sense. I will most likely be changing banks because of my experience, and interactions at this location.

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  Response from the owner

  We strive to provide a level of service that meets our customers' highest expectations, Sameer. Our employees are also trained to treat our customers with the highest level of respect. We appreciate you taking the time to leave this review and regret that we have not met our goal in this instance. We wouldn’t want to lose you without a chance to speak with you first. If you would like, please send us an email with your phone number to [email protected], including reference number 10457. An Ambassador will call you in 2 business days. Thank you and we look forward to speaking with you. ^Larisa

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  Drip G0d

  5.0

  The employers are really nice and helpful

More reviews (4)