U.S. Bank Branch Center Ave, Molalla, Oregon

U.S. Bank Branch Reviews

2.9 stars based on 10 reviews

Featured Comments:

• D

  Debra Lebarron

  5.0

  We have always had this bank and they are friendly too,we like Chloe and Julien too and they other people too,my dad has always banked here too. Thanks.

• J

  Jim Schiewe

  1.0

  When Andrew was the branch manager it was great. Now not even close. Keeping people out of the lobby is just digging the hole deeper. Hiding behind COVID when everyone else is open what a snowflake move.

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  Response from the owner

  Thank you for taking the time to share your feedback, Jim. We understand the changes in operation are a disruption. We're trying to make the transition as smooth as possible. For your convenience, many transactions can be completed digitally, 24 hours a day. This can be done at any of our ATMs, on our website at usbank.com or the mobile app, or by calling our 24-Hour Customer Service at 800-872-2657. We hope this helps and that you have a great day. Kind regards, ^Kortnee

• F

  Felicia Drews

  3.0

  There was only one car ahead of me being helped at the window and the transaction took 20 minutes. After my 20 minute wait I asked for change for $100. I was told no, because I have to have an account there. Just the other week my husband was able to go through the drive thru and get change and he doesn’t have an account. 3 stars because the lady was nice but you guys need some consistency in your policies. I waited 20 minutes for nothing.

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  Response from the owner

  Hello Felicia. Thank you for taking a moment to share your experience with us. We understand that this can be frustrating, especially if you are aware of this being allowed previously. We appreciate you letting us know how we can improve your experience. Thank you. ^Ryan

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