U.S. Bank Branch S Sheridan Blvd, Denver, Colorado

U.S. Bank Branch Reviews

2.3 stars based on 21 reviews

Featured Comments:

• A

  Ankit shah

  4.0

  The only way to connect to US Bank is via social media. I called this branch to talk to Jesse Martínez who probably is the current manager at this location. I’m not able to reach him in the last two days after calling the branch a few times. He used to work at Park Meadows Branch and promised me to waive fees for 3 foreign checks US Bank misplaced or lost last year. Now, it has been sorted out, US Bank needs to honor their promise and waive off the $20 wire transfer fee and conversion fee after the 3 checks were deposited. Hope US Bank will resolve this matter quickly. Update 5/6: Stephanie from US Bank Customer service was able to help out and get me $60 refunded but couldn’t help with conversion fees. I’m glad someone knows how to help a loyal customer!

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  Response from the owner

  We are sorry to see that you are unsatisfied with your recent experience with us, Ankit. We thank you for taking a moment to share your review. If further assistance is needed, please reach out to our Customer Service team at 800.872.2657. Bankers are available anytime, and will be happy to help. Thank you. ^Ray

• A

  Ark Skyler

  1.0

  I've cashed plenty of US bank checks here in the past with no problem. I recently went in to cash another check that I withdrew from my 401k and I was told the check "didn't feel real!." I asked them to run the check numbers and verify if it's real or not and they would not. They refused to even check to see if it was "real." To top it off it was some dude girl telling me it was fake! Haha priceless

• J

  Juls Crawford

  5.0

  Had a fantastic experience with Bri. She was a complete pleasure to speak with. She is extremely knowledgeable and answered all my questions. Bri made the process simple and easily understandable!

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