U.S. Bank Branch W Ustick Rd, Boise, Idaho

U.S. Bank Branch Reviews

3.8 stars based on 11 reviews

Featured Comments:

• C

  Cameron Compton

  5.0

  Jayshawn and the rest of their customer service is impeccable. I'm going through a big change and he was able to help me out incredibly. It was a different than normal situation and he was kind, careful and professional. Thank you, guys.

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  Response from the owner

  Wow….5-stars! It sounds like you had a great experience with Jayshawn, Cameron. Thank you for sharing it with us. We will be sure to pass on your compliments. I hope you have an amazing day! ^Ryan

• R

  Ran A-M

  1.0

  Worst service ever, they are very roud and fooling you. I would never go to them and I don’t recommend them to anyone.

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  Response from the owner

  Good morning, thanks for taking the time to leave a review. I apologize that the service you receive and experience at this location isn't good. If you would like to share additional details, you are welcome to do so by emailing [email protected]. Please include your contact information, reference number 0684 and details of your experience. We will give you a call within 2 business days. We hope to hear from you soon so we can look further into this issue. ^Heather

• k

  kenny raymes

  1.0

  Hold put on my account no contact from branch manager... Dissatisfied customer of 7 years probably going to switch banks considering the lack of communication

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  Response from the owner

  We appreciate you sharing your experience with the local branch, Kenny. We strive to provide exceptional service with each interaction, and we regret that this expectation was not met. If you would like to discuss your experience further. Please send us an email with your phone number to [email protected], including reference number 10246. One of our Ambassadors will call you within 2 business days. Thank you and we look forward to speaking with you. ^Larisa

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