U.S. Bank Branch S 3rd St, Ironton, Ohio

U.S. Bank Branch Reviews

2.0 stars based on 5 reviews

Featured Comments:

• R

  Rick Patterson

  1.0

  Their hours are awful for working people, when are banks gonna get with the progam like everyone else and have lobbys open...

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  Response from the owner

  Hello Rick, thanks for reaching out. I know how frustrating long wait times can be and I'm sorry for any inconvenience. I hope you were able to get the assistance you were needing. For your convenience, many transactions can be completed digitally, 24 hours a day. This can be done at any of our ATMs, on our website at usbank.com or the mobile app, or by calling our 24-Hour Customer Service at 800-872-2657. I hope this helps and that you have a great day. ^Ryan

• e

  emily masri

  1.0

  If I knew how to leave half a star, I would. What kind of bank operates between the hours of 9am-4pm? Couldn’t even extend drive thru hours? I’m so glad that I don’t bank here. Unfortunately, my landlord does.

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  Response from the owner

  Hello Emily, thank you for sharing your feedback regarding the branch hours. If you have concerns you would like to discuss with us further, we welcome the chance to talk with you. Please email your phone number and reference #10034 to us at [email protected] and we'll call you within 2 business days. Warm regards, ^Kim

• D

  Dirk Breidenbach

  1.0

  The mortgage loan writer misled me to pursue a loan which did not meet the expectations after closing on the home. Then pushed down the path of refinancing as the only correction. Predatory lending. Be weary of utilizing this location for loan origination. US Bank customer service cannot help you. Be careful.

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  Response from the owner

  We are so sorry to hear this was your experience with the branch, Krid. We strive for an exceptional experience with each interaction, and we regret that this expectation was not met. We’d like to speak with you to appropriately address the service provided to you. If you don’t mind, please send us an email with your phone number to [email protected], including reference number 9874. One of our Ambassadors will call you in 2 business days. Thank you and we look forward to speaking with you. ^Larisa

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