U.S. Bank Branch S Parker Rd, Parker, Colorado

U.S. Bank Branch Reviews

3.2 stars based on 5 reviews

Featured Comments:

• B

  Biorythmic

  4.0

  Overall a good bank to be in a financial relationship with. They're easy to understand and use. My only problem is the misdirection they have given me in my time of need. The closest bank which is this one is closed and my car doesn't work making incredibly difficult to solve my problem especially when I have people on the phone telling me to go to a bank and the bank tells me the call their number. I wish this bank was open so that I didn't have to struggle so much because of one little thing.

• S

  Subaru Technica

  1.0

  The rep helping me asked me where a deposit came from. I was caught of guard and answered the question. I don’t think a bank teller should be concerned where I get my money from. What a joke. Horrible customer service. Probably bc I’m Mexican.

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  Response from the owner

  Good morning Subaru, thank you for bringing this to our attention. The experience you described is very concerning. We'd really like to speak with you about the situation so that we can investigate this matter further. Please send us an email at [email protected] with your phone number and reference number 0958. Once we receive your number, one of us will give you a call within 2 business days. We look forward to hearing from you. ^Chris

• B

  Bob Wacker

  3.0

  This is a great branch when open. I also showed up one day and found the branch closed. There are time I am there 3 to 4 times a week. This past week I had to wait 50 minutes and 40 minutes in line at the nearest drive thru. I don't have the time to wait in line let alone the time to and from. There are cash transactions that require 2 of us to be present and one of us works 8 to 5 so the new hours don't quite work. Are there any branches doing appointments or have open lobbies at all?

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  Response from the owner

  Hello Bob, Thanks for reaching out. Many of our locations are accepting appointments. Please contact your local branch by phone to set up an appointment that will work for you. You can find the contact information for each location on our website at: usbank.com/locations The current hours at many of our locations are also temporary. We are keeping the locator updated as changes are made. I hope this helps. ^Caitlin

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