U.S. Bank Branch North Ave, Oak Park, Illinois

U.S. Bank Branch Reviews

2.6 stars based on 10 reviews

Featured Comments:

• M

  Michael Kaplan

  5.0

  Ali, is the man to speak to if you have any problems, COVID has places short staffed & need to be patient, it’s frustrating that a lot of businesses are struggling to keep employees motivated , Ali took care of my issues & I felt he cared about my Problem & is working to get this branch back running properly! Business is built On relationships and that is what this man proved to me today!

• R

  Rodney Thurman

  1.0

  Teller was the most unprofessional indvidual I have ever encountered in all the years I've been banking, to make a long story short, I ask for large bills when I was Making a withdrawal and the Teller told me no large bills. So I said ok, so after waiting 15min for her to return she finally came back and repeated that she was giving me all small bills, so I said ok. But she wouldn't send the funds through, (wanting confrontation) she finallysentmemy money. .haspent enough time

• F

  Felicia James

  1.0

  This place is horrible. Staff laughs and jokes while you trying to handle business. The staff is very inappropriate. No supervisor, unprofessional lack of management. I believe walk in their joke/bet. This location needs better management overall.

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  Response from the owner

  Hello Felicia, Thanks for reaching out and for providing us information about your experience. What you've described is very concerning and we'd like to look into this on your behalf. Please send us an email at [email protected] with your phone number and reference number 9928. Once we receive your number, we'll give you a call within 2 business days. Thanks in advance. ^Caitlin

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