U.S. Bank Branch Bridgeport Way, Tacoma, Washington

U.S. Bank Branch Reviews

2.9 stars based on 25 reviews

Featured Comments:

• N

  Nick Carmody

  5.0

  Wanted to leave a review for Mila. She is absolutely amazing at her job! I’ve been to 4 banks in the area trying to cash a certain type of check as I have a bank That has no locations near here. She solved the problem in under 10 mins at a super fast pace! Amazing worker!!!

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  Response from the owner

  Thank you for taking the time to leave us a review, Nick. I'm glad to hear that Mila was able to help. I have forwarded your kind words to Mila's manager. All the best. ^Michael

• D

  Diego Cordero

  5.0

  I love this bank. I deposited 50 dollars very easily.

• B

  Brandon Abel

  1.0

  Went in 2 weeks ago to open a account and they put a hold on my account to verify my identity but didn't inform me causing late fees on several bills. I came in 3 times to give them the information but they still wouldnt let me use my account. After they finally verifyed my information they started asking for my wife's. Some new policy were they need your info 3 times after you already gave it to them. Idk what kind of bank let's you open a account then not use it. They should have better communication with their customers about what they need to open a new account your first visit Not 2 weeks 3 visits and 90 dollars in late fees later.

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  Response from the owner

  We’re sad to hear you feel this way after your visit to this branch, Brandon. We strive to provide exceptional service with each interaction, and we regret that this expectation was not met. If you would like to discuss your experience further. Please send us an email with your phone number to [email protected], including reference number 3042. One of our Ambassadors will call you within 2 business days. Thank you and we look forward to speaking with you. ^Larisa

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