U.S. Bank Branch S Bell Rd, Homer Glen, Illinois

U.S. Bank Branch Reviews

3.0 stars based on 4 reviews

Featured Comments:

• t

  tom ordel

  5.0

  Good branch, if u have any problem is would suggest to see Juliese.zero problems at all.

• G

  Gina Mitidiero

  1.0

  This branch deserves negative stars. I just stood in line for over 15 minutes. 2 tellers, neither one ever looked up to even acknowledge that I was standing there but rather both kept their heads buried in their computer screens, and the same thing happened the last time I tried to do business here. Good to know they don't want my money. I'll be taking my deposit to another bank.

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  Response from the owner

  Good morning Gina, thanks for sharing your experience. I apologize that you waited over 15 minutes and never were helped. I assure you we do value your business and don't want you to feel this is the norm you can expect when visiting our branches. If you'd like to discuss your experience in more detail, please send us an email to [email protected] detailing the experience, including your phone number and reference number 12141. We will give you a call within 24-48 business hours. We look forward to hearing from you. ^Heather

• G

  Gamma Girl

  1.0

  Nick reneged on our agreement, and asked me to come in on Monday, his day off, how convenient.

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  Response from the owner

  Good Evening, I'm sorry to hear that a meeting was arranged for a time when the banker wasn't in the branch. I understand why this would be frustrating for you and why you would feel we are wasting your time. We would like the chance to help you in any way we can. Please email your phone number and reference #2317 to us at [email protected] and we'll call you in 24-48 business hours. Thank you for sharing your experience. ^Kim

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