U.S. Bank Branch E Sprague Ave, Veradale, Washington

U.S. Bank Branch Reviews

3.0 stars based on 18 reviews

Featured Comments:

• M

  Matt Vaughn

  5.0

  This branch is very convenient it's 5 minutes from my house and they're very helpful

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  Response from the owner

  Thank you for your kind words, Matt. I hope all your future visits meet the same level of service. Have a great day! ^Kortnee

• S

  Service Department

  1.0

  One of the worst banks I have ever dealt with. I deposited a check on June 2nd and they put a hold on it. The check was to be made available to me when it cleared, the check cleared a week ago today and still hasn't been put into my account. It is totally unfair that they have the use of my funds for at least a week before I do. If I could give them zero stars I would. Their customer service is very poor.

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  Response from the owner

  We understand your frustration in not having your funds when you anticipated. All deposits made into your account are subject to our Funds Availability Policy. You can review this policy here: www.usbank.com/content/experience-fragments/usbank/en_us/deposits/deposit-account-agreement/master If you'd like us to review your deposit to determine the reasoning of the delay, please send us an email with your phone number to [email protected] including reference number 1854. An Ambassador will call you directly. Thank you. ^Larisa

• M

  Maggie Connolley

  1.0

  Absolutely unacceptable service to customers. They do not care.

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  Response from the owner

  Hello Maggie. Thank you for taking a moment to share your experience with us. We’re happy to review this with you to see how we can help. Please send us an email to [email protected] with your phone number and reference number 0977, and we will call you directly to assist. We look forward to hearing from you. Thank you. ^Ryan

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