U.S. Bank Branch Foothills Mall Dr, Maryville, Tennessee

U.S. Bank Branch Reviews

4.0 stars based on 18 reviews

Featured Comments:

• A

  Amber Butzen

  5.0

  Great bank and great branch. Nice employees and very helpful. Glad i switched to them. My card has a cute puppy on it!

• M

  Michael Harris

  1.0

  I would not recomend this bank to any small business. They are holding 50k in a business account that I have there for my payroll. Amy the Branch Manager as profiled me and been rude disrespectful, No will give my money bank or cash my employs check. I do have tattoos and I do not dress in a suit and tie. I am your average guy that has not done anything wrong. These bank is not good. Sable the district manager rufuses to look into the matter I am sure she supports her employ is why... All I asked for is to pay my employs. This Bank has held my payroll for 3weeks. Not friendly at all. Not easy to work with. If your not a female the bank will not listen.......

• D

  Danyason Soggybottoms

  1.0

  House burned down. Red Cross was super nice and gave us 824$ to help because we lost everything. Top center of paperwork for the debit card says expiration: 04/26, card active ready to use, 824$. So my wife and I put the card up for replacing the kids bedroom sets/school supplies/food after we found a new home. When the time came, the card did not work. It was not a large transaction nor an unapproved purchase/merchant nor a purchase involving a hold. Made an account to check balance, US bank website said card was active and the balance was 824$. Called US bank and they said that although their own website said the card was active and funds were available, the funds were returned to the red Cross and the card will no longer work because there is fine print that says the funds will only be on the card for 60 days. Multiple incidents of contradictory information, my experience was a twilight zone situation and a waste of time and a huge pain in the rear, all for nothing. We would be better off without the stress of going through all this during our already difficult time in life. BEWARE.

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