U.S. Bank Branch Washington Xing, Washington, Missouri

U.S. Bank Branch Reviews

1.9 stars based on 17 reviews

Featured Comments:

• A

  Andrew Chamberlain

  5.0

  And come to this location at least twice a week and they always get me in and out fast. Anybody complaining about how long it takes don't see how multiple cars show up in minutes because it's a busy location. Great people work there. They truly gave me relief after my checks were stolen by fixing it all for me and showing compassion for my situation.

• K

  K Thies

  3.0

  I have updated my review from a 1 star to a 3. They have gotten better the last couple visits with getting traffic moving through. 👍🏻

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  Response from the owner

  Hello, Thanks for leaving us your review. I know how frustrating long wait times can be and I'm sorry for any inconvenience. I hope you were able to get the assistance you were needing during your visit. For your convenience, many transactions can be completed digitally, 24 hours a day. This can be done at any of our ATMs, on our website at usbank.com or the mobile app, or by calling our 24-Hour Customer Service at 800-872-2657. I hope this helps and that you have a great day. ^Caitlin

• S

  Samantha K

  1.0

  Waited for 30 MINUTES and they kept the lobby locked during OPEN HOURS. LAZY. Absolutely ridiculous and selective treatment of customers.

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  Response from the owner

  Good morning, Samantha. Thanks for sharing your experience. I know how frustrating long wait times can be and I'm sorry for any inconvenience. I hope you were able to get the assistance you were needing. For your convenience, many transactions can be completed digitally, 24 hours a day. This can be done at any of our ATMs, on our website at usbank.com or the mobile app, or by calling our 24-Hour Customer Service at 800-872-2657. I hope this helps and that you have a great day. ^Heather

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