U.S. Bank Branch Lincoln Blvd, Marina Del Rey, California

U.S. Bank Branch Reviews

2.6 stars based on 14 reviews

Featured Comments:

• K

  Kevin Farnsworth

  5.0

  Tiffany Jones is the best at this branch by far in my opinion. I have a fairly wealthy 93 yr old/young friend from church that has macular degeneration & has to use hearing aids because he served twice in the armed services. He served in the Navy in WW2 and Army in The Korean conflict. He was upset with the service after Covid hit and the local Ralphs US bank closed. He told me of the rudeness of some of the tellers so I went and watched in the backgroynd and observed it 1st hand. I won't name them here and now.... But I would like to mention Jewel, a bright light & a one of those wonderful kind to the elders people. Miss Tiffany Jones has gone far and above with her brilliantly and pleasant attitude and thoroughness! Thank you Tiffany Jones may Creator's blessing's safety's and favor in this life and throughout eternity!

• p

  patrick kneel

  1.0

  US Bank new no customer service hours pay day friday close at 5pm How stupid is that? US Bank charges a 36$ Bounced check overdraft fee than closes the branch when needed most from retail customers

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  Response from the owner

  Thank you for taking the time to share your feedback, Patrick. We understand the changes in operation are a disruption. We're trying to make the transition as smooth as possible. For your convenience, many transactions can be completed digitally, 24 hours a day. This can be done at any of our ATMs, on our website at usbank.com or the mobile app, or by calling our 24-Hour Customer Service at 800-872-2657. We hope this helps and that you have a great day. Kind regards, ^Kortnee

• A

  Annie “aalvandi” A

  1.0

  Horrible!!! Waited in line for 10min to be told they can’t do a wire transfer at 10AM!!

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  Response from the owner

  Good morning, Annie. Thank you for taking the time to leave a review. I understand how frustrating it is to wait for a long time, just to be told something can not be done. If you'd like to discuss your experience in more detail, please send us an email to [email protected] detailing the experience, including your phone number and reference number 5620. We will give you a call within 24-48 business hours. We look forward to hearing from you. ^Heather

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