U.S. Bank Branch N Washington St, Farmington, Missouri

U.S. Bank Branch Reviews

4.1 stars based on 5 reviews

Featured Comments:

• B

  Brandon Heggemeier

  5.0

  When you bank here at this location, make sure you request for Bethany! She’s is very professional, excellent at her job, extremely knowledgeable, and super friendly! Great customer service!

• P

  PWilly

  1.0

  In my opinion, this local US Bank branch, is absolutely terrible! I think it starts with the management. With the exception of the Mortgage associate, there is no level of customer service or confidence in the employees. I recently closed ALL of my accounts at this bank and in my opinion, all veterans should do the same. Very unfriendly!!

  ---

  Response from the owner

  Thank you for reaching out with your review and providing us with your experience. I'm sorry to hear that you haven't been happy with the service received at this location. I'm glad to hear that you've received help elsewhere, but we'd really like to speak with you as well, and to look into this on your behalf. Please send us an email at [email protected] with your phone number and reference number 8018. Once we receive your number, we'll give you a call within 2 business days. Thanks in advance. ^Caitlin

• C

  Carl Miller

  1.0

  The slowest and unfriendliest bank service you will ever encounter. If there is a hardest way to do something, this branch will endeavor to do it that way.

  ---

  Response from the owner

  Thank you for sharing your recent interaction with us, Carl It’s never our intention to take up more time than necessary to complete your banking tasks. We apologize your wait time was less than desirable. If you would like to discuss your experience further, please send us an email with your phone number to [email protected], including reference number 3759. One of our Ambassadors will call you within 2 business days. Thank you and we look forward to speaking with you. ^Larisa

More reviews (2)