U.S. Bank Branch S Main St, Orange, California

U.S. Bank Branch Reviews

2.7 stars based on 10 reviews

Featured Comments:

• K

  Kory Peet

  5.0

  I have a Safety Deposit Box here, the staff is always very friendly, fast and willing to help in any way they can. This is the way a customer at a bank should be treated these guys are the best hands down!

• J

  Josh Morris

  1.0

  A single teller working this branch. Waited 15 mind to get the answer... Which of course is "we cannot help you here". Do not go to this branch, better yet do not go to US Bank at all. These big national banks have no regard for customers.

• M

  Mike Scott

  1.0

  This is the worst bank in the history of all banks! Since I’m forced to be a merchant here I really have no say in what bank I have. It’s the only bank near my business that’s open on Saturday, yet every other Saturday it seems they have an “emergency” and are closed. So now I gotta drive an extra 20 minutes just to make a deposit. When I need change they never seem to have any. The only teller that’s ever there and anyone who goes to this bank knows which one I’m talking about, is the worst. You couldn’t meet a less friendlier worker if you tried. Quit your job, please!! I encourage my staff to go to the Santa Ana branch even though it’s further. They always have change, work hard and are friendly. This branch needs to take some serious tips from them!

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  Response from the owner

  Hi Mike, thank you for taking a moment to reach out. We're sorry to see you had an unfavorable experience at one of our branches. This is certainly concerning to us and we welcome the chance to discuss it further, and offer our help in any way we can. Please send an email with your phone number and reference #1367 to [email protected]. Once we receive your contact information we will reach out to you directly to further assist. We look forward to speaking with you soon. All the best, ^Kortnee

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