UNIFY Financial Credit Union Candlewood St, Lakewood, California

UNIFY Financial Credit Union Reviews

4.2 stars based on 10 reviews

Featured Comments:

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  Thomas Campion

  5.0

  Locally based credit union. Always friendly staff. 24 hour ATM. Free parking. Pre covid, they offered coffee, tea or water while you waited in line. Ask for a cup of coffee from most banks!

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  ernest harris

  3.0

  I must be honest about this review normally my opinion of this location is absolutely 5 Stars, but my experience during this weeks visit left me writing a review. I have never visited any bank, credit union, check cashing facility etc. that when receiving cash the teller did not count the cash out in front of me regardless of the amount, but that’s exactly what Art did after getting the cash from the machine he just put it on the desk in a single pile which felt VERY DISMISSIVE! So I had to count the cash in front of him as a reminder that he didn’t count the money but he had no concern all and I’m not talking about some small amount. No one else in that branch has ever done this, Customer service is clearly NOT his priority!

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  Response from the owner

  Hello Ernest, thanks for taking time to share your comments. We apologize that your recent interaction with Art fell well short of the service you typically have received when visiting this branch. Your feedback has been shared with the senior branch manager who oversees this branch location, and is greatly appreciated. Thank you for being a member.

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  Danny Miranda

  4.0

  Very Happy with Personnel that works there !

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