Union Home Mortgage W Lake Lansing Rd, East Lansing, Michigan

Union Home Mortgage Reviews

3.2 stars based on 15 reviews

Featured Comments:

• M

  Matthew Gingras

  5.0

  Ramona Hall took great care of me on my refinance, I would not hesitate to send anyone I know to her she made the process very easy!

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  Response from the owner

  Hello Matthew, thank you for taking the time to write us a review. We love hearing you had a great experience with Union Home Mortgage. If you have any questions or additional input, let us know. Please feel free to reach out at [email protected] or give us a call at 1-877-UHM-4YOU (846-4968).

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  Adam Colf

  1.0

  At least three times during the process I felt like they didn't know what they were doing, which is pretty terrifying while making such a large purchase. Their one saving grace was that it was pretty quick. However, now that the ink is dry, getting in touch with customer service has been impossible. I've sent multiple emails and called many times. As of right now there have been exactly zero responses from emails, and I have yet to reach an actual person on the 800 number. I strongly advise against doing business with this company.

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  Hillary Wallace

  1.0

  We were approved for a loan, had the pre approval letter and everything. We found the house and our offer was accepted and then they denied our loan out of nowhere. He went back and said he never approved us for the amount and he never gave us a pre approval letter even though we have a copy in hand.

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  Response from the owner

  Hello Hillary, thank you for sharing your feedback. We’re sorry your experience with Union Home Mortgage did not match your expectations. We value customer input and are in the process of implementing your suggestions to help us improve our services and support system. Again, thank you for taking the time to write us a review. Please feel free to reach out to us at [email protected] or give us a call at 1-877-846-4968.

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