United Federal Credit Union - Benton Harbor E Napier Ave, Benton Harbor, Michigan

United Federal Credit Union - Benton Harbor Reviews

4.2 stars based on 6 reviews

Featured Comments:

• J

  Janice Richards

  5.0

  I love United Federal Credit Union. I have belonged for many years now & have always received excellent service.

• M

  Miranda

  2.0

  I made one mistake and they act like your the bad person. I have two accounts already so really I didn’t even need you guys. This was just an extra checking and savings account for more money saved up!! The comment that was said to me today when I left was uncalled for 100 percent! The rating I’m giving is 100 percent truthful from my experience today 8/30/21!! I won’t say what he said because that is none of the public’s business! The fact that u said that I wouldn’t recommend this place to nobody. And to the rude teller or whatever u are but for your information I have a checking and a savings account! And work on better customer service please and thank you!!! And I may have been rude also but you had no right to say the comment when I left today because I was a customer at one time! But regardless you don’t talk to people in life in general that way! What I said wasn’t supposed to come out rude but to understand why and I apologize if it came out to you guys as being rude! But you don’t talk to customers or anybody in life like that comment u said to me!!! I’m 100 percent sure anybody else would of came back with a more hurtful comment back but I decided to do the right thing and walk away because of how I said somethings!! All I was doing was trying to ask questions and I’m upset because of all that happened. I have never in my life had this happened to me so yes I’m upset about it. This experience goes to show you can’t trust everyone you know!!

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  Response from the owner

  Hi Miranda, we’re disappointed to hear you had a negative experience at our Benton Harbor branch. We’d like to hear more about what happened. Please feel free to reach out to us by email at [email protected], or by phone at (888) 982-1400. We appreciate your feedback, thank your for sharing.

• R

  Ray Perkins

  5.0

  It’s a great bank to have looking after my checking and savings. The people are polite, and help work you through any problems that may arise with your account. I’d rate them a 10/10 if I could.

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  Response from the owner

  Ray, this makes us SO happy to hear! Thank you so much, we try very hard to go above and beyond for our Members. This makes us very happy!

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