United Federal Credit Union - Rogers Ave Rogers Ave, Fort Smith, Arkansas

United Federal Credit Union - Rogers Ave Reviews

3.8 stars based on 16 reviews

Featured Comments:

• A

  Amy Elissa McGowan

  5.0

  Best Credit Union! I've been here over 10 years now.! Happy member! 👏

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  Response from the owner

  Thanks so much for the 5-star review Brenda! We really appreciate you! Thanks for being a Member, here's to 10 more great years.

• D

  DJ Greene

  1.0

  Let me share how pathetic this bank is. So it is Saturday February the 19th. Both my debit cards have been blocked so I have 0 access to any of my money. I contacted the bank for the last 2 days to have the problem resolved. Guess who still doesn't have access to my money. I spoke with a manager about the issues and like every other trash employee it's "we have e everything fixed and we apologize for the inconvenience" Now I have the entire weekend with 0 funds when there is more than enough sitting in the bank! DO NOT USE THIS BANK! IT IS THE BIGGEST SCAM OF WORTHLESS PEOPLE THAT YOU COULD EVER WORK WITH!

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  Response from the owner

  Hi DJ, thank you for the feedback. We'd like to investigate this further, but will need some more information from you, as we are having trouble finding you in our system or a record of your phone call on Saturday. Please reach out to us via email at [email protected] at your earliest convivence. Thank you!

• E

  Elizabeth B

  2.0

  If you do not open your drive thru at 9 on Saturdays, please for the love of God update your hours Some of us work nights and have to take hours out of our sleep schedules to come make a payment. I shouldn't have to wait 10-20 minutes in your parking lot to give up on making a payment that day Very unprofessional

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  Response from the owner

  Hi Elizabeth, all United braches are closed Saturday, October 9-Monday, October 11 for system upgrades.This was updated on our holiday hours, and should have been visible to you on Google. We apologize that the hours were not visable to you. We made our best effort to communicate this message to our members in the past weeks, and again apologize if those messages were not received. To learn more about our new systems and get up to date information, we encourage you to visit www.Unitedfcu.com/system-upgrades

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