United Home Loan Services, Inc. E North St, Greenville, South Carolina

United Home Loan Services, Inc. Reviews

4.6 stars based on 25 reviews

Featured Comments:

• A

  Alex Wilson

  5.0

  It's been over 1 year since I worked with Megan Monroe, and she was the absolute picture of professionalism, and consistent communication through the entire process. United was able to beat the interest rates of a competitor I was working with by 1.5%. It's absolutely worth your time to check them out.

  ---

  Response from the owner

  Hi Alex - Thank you for sharing your experience with our company and especially Megan. I'll share with the team, and congrats on being a homeowner and your first anniversary! As always, we're here to help you after the loan process should you have any questions.

• H

  Hannah Wilson

  5.0

  Megan Monroe is truly a rock.star. When we were initially looking to buy a home we started out with our bank as the loan service, we quickly learned that wasn’t the way to go (for us)- after our realtor (shout out to Catherine Gushue with C. Dan Joyner Realtors) got us hooked up with United Home Loan Services. Inc, and specifically with Megan, things really started looking up! Not only did she get us a better rate, she ALWAYS looked out for our best interests. I can’t say enough good things about this company! We started calling Megan the bearer of GOOD news- every time we saw her name pop up on the caller id, we got excited. I would/do recommend them to anyone looking to purchase a home!

  ---

  Response from the owner

  Hi Hannah - Thank you for taking the time to provide your feedback. We will share your kind words with Megan and the rest of the team. Thanks again and congratulations on officially being homeowners!

• S

  Sheree Davis

  1.0

  I HAVE HAD MULTIPLE ISSUES WITH THIS MORTGAGE COMPANY. I GET HOME TODAY I HAVE A LETTER FROM MY INSURANCE COMPANY SAYING NO PAYMENT WAS MADE. PAYMENT IS DUE ON THE 10TH OF JULY. I HAVE HAD TO MAKE TRIPS TO THE COMPANY TO MAKE SURE THAT THEY GOT ALL MY INFORMATION TO TAKE PAYMENT OUT OF MY CHECKING ACCOUNT. THEY ARE NOT ON TOP OF THINGS. THEY ACT AS IF THEY DONT CARE. AT ONE TIME I CHANGE BANKS I DROVE TO UNITED HOME LOAN PERSONALLY TO GIVE MY INFORMATION IN HAND SO THEY CAN TAKE OUT PAYMENT ONE MONTH THEN NEXT MONTH THEY CHARGE ME DOUBLE. AFTER ARGUING WITH THE LADY SHE FOUND OUT I WAS TELLING THE TRUTH. THEY FINALLY GOT IT RIGHT. WORD OF ADVICE PEOPLE YOU NEED A MORTGAGE COMPANY TO GO THROUGH PLEASE I REPEAT PLEASE DONT GO THROUGH UNITED HOME LOANS.

  ---

  Response from the owner

  Hello, Ms. Davis - Thank you for speaking with us last week to confirm that the July insurance was paid and paid before its due date. We hope you will reconsider taking our offer of a gas card to come into the office to speak with us. The other feedback you provided was from a case in 2018 that was resolved at that time. We appreciate your feedback and hope you will contact us directly as soon as you believe there is a problem and a complaint is not warranted.

More reviews (22)