UnitedOne Credit Union Menasha Ave, Manitowoc, Wisconsin

UnitedOne Credit Union Reviews

2.5 stars based on 10 reviews

Featured Comments:

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  Serena Lewis

  5.0

  My husband and I moved to Manitowoc from Oregon back in August 2020. We started house hunting and went to United One to see if we could get pre approved for a home loan. I filled out the application on the website and the next morning Julie from United One Credit Union reached out to me. Julie is wonderful! Julie communicated very well with my husband and I. Our purchase here was a bit complicated because of our home we had pending for sale in Oregon. The process of the sale of our home in Oregon was slow to due our appraisal taking several weeks, and our buyers lender being slow to get us our funds. Which lead to our closing date being extended a few times in Oregon which made our home in Manitowoc have to be extended as well. Julie was ALWAYS on top of the documents we needed to keep everything up to date and current. Julie is a great team player. She worked well with our realtor and the title company. Julie deserves to be recognized! Thank You Julie for all your hard work you put into get us our Home loan and getting us into our home that we LOVE!

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  Response from the owner

  Wow! what a wonderful review and comment Serena, thank you so much. We are so pleased to be able to help you and your family find a place to call home. Welcome to Wisconsin! We're here because you're here and we always will be, thank you again for the kind words, we'll be sure to share this with Julie, it will make her day.

• S

  Shelley Serjern'Glasgow

  1.0

  Allows employees to file fraudulent documents to try to ruin your credit thinking its ok to do so just because.... smh i believe i just may have to take legal action....

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  Response from the owner

  Hello Shelley, we apologize for how you feel, but we looked through our records and we don't show that we have worked with someone by your name before. Perhaps you have the wrong credit union or financial. We are located in Manitowoc and Sheboygan, Wisconsin and we are only open to members who live and work in 4 Wisconsin counties (Manitowoc, Sheboygan, Kewaunee and Door). If you feel our records are in error you may contact us at (920) 684-0361.

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  Joy Tesmith

  1.0

  Their staff have no customer service skills and are disrespectful and mean to customers. Covid has been rough on a lot of people and they don’t care and treat you like a complete A*** if your even 5 days late with a payment. Can’t wait to have my vehicle paid off so I no longer have to use them anymore! Would give zero stars if I could! Would not recommend to even my worst enemy!!!!!

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  Response from the owner

  Joy, first and foremost we apologize for your most recent experience with our team, customer satisfaction is our top priority. We are having some difficulty finding your account under the name on this google review. We would like to understand in greater detail your communication at our branch. Please call Amy at 920-652-2545. We thank you in advance for allowing us to correct any issues in the future.

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