University of Hawai'i Federal Credit Union S King St, Honolulu, Hawaii

University of Hawai'i Federal Credit Union Reviews

4.4 stars based on 44 reviews

Featured Comments:

• A

  Alvin Yoshida

  5.0

  I've been with UHFCU for over 20 years. I find that they tend to have the best rates in town. Their savings/cd rates are usually better than other places, and their low minimums make it easy to start earning interest for those getting started with small funds. The McCully branch also has a free self-serve coin counter machine that deposits directly to your account. Just bring in your jar of coins. No need to sort, count, or roll coins anymore. The machine does it all. Service no matter where you go is generally quick & the staff is friendly & helpful. The McCully branch is nice, bright, clean, & cool with ample free parking in the ground floor garage. If you don't want to go inside, there's an atm with dropbox next to the front entrance facing King St. It's visible from the street, so it feels fairly safe. The Manoa Marketplace branch is located between Subway & Brug Bakery in the shopping center with plenty of free parking. The UH Manoa branch is a service window outside the cafeteria in the Campus Center building 2nd floor. Their focus is the UH community so that's where their branches are centered. If you can't or don't want to go in person, you can also mail your items to deposit, call in, or use their website or mobile app to manage/deposit items to some extent. For convenience, you can also use the fcu shared branch network to access your account from a credit union near you. Overall, UHFCU has great service, rates, & various convenient access methods.

• j

  j gotpoi

  1.0

  Extremely disappointed in the way I'm being treated as a new customer. I tried to make a purchase the other day and the order was cancelled due to the item being out of stock. I received documentation from the merchant that the order was cancelled and that I wasn't charged yet there's been a hold placed on my card for the past few days that these guys refuse to remove to give me access to my funds. I reached out to the merchant and even sent documentation to the bank that the purchase did not go through and they still refuse to remove the hold so I have access back to my hard earned money. I'm beginning to think they are just keeping the hold on the card because they want to see me upset as I've given them more than enough proof that the order was cancelled and I wasn't charged by the merchant. This is a terrible way to treat local consumers, especially with the economy being the way that it is and people just barely making it financially.

• D

  Darol Scott Kukahiko

  3.0

  Miss the old timers, new employees are friendly but not well experienced. I was approved for a loan to pay off a credit card, loan officer & I did paperwork she sent out the check but credit card company did not get the check and it's been 1 month going to be stuck paying credit card late fees & UHFCU loan kinda disappointed because I was a member for a long time😣

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