Value Pawn & Jewelry Cheney Hwy, Titusville, Florida

Value Pawn & Jewelry Reviews

4.7 stars based on 562 reviews

Featured Comments:

• D

  Debbie Berthel

  5.0

  Was in the pawn shop the other day and I gotta say Dominick and Amanda are the best to deal with! There very professional and work with you!! If you go there go to them!

• S

  Steven P Seder

  1.0

  This is absolutely one of the worst Value Pawns's I have ever been to. The employees profile you and change the rules on a daily basis on what you can and can't pawn and deny people the opportunity to pawn because they pre judge and profile them. They also talk bad behind your back. Dominic is one of the worst ones. Not to mention their employee turnover rate is like 80 percent. In the last year alone they have gone through 3 General managers. Brett the Gun specialist is the only one at the entire store that is an good employee and person in General. He is fair and truthful. The rules change constantly one minute it's ok to pawn stuff in a box without a receipt (believe it or not people get gifts) then later that day your not allowed. So I bring a reciept to them only the reciept is in a different language and now they say they can't take that either because it was purchased in a different country who's language you don't know how to read. And another situation Dominic decided to open up All the items I brought in them were a new boxes and then ring them up as used because now they were opened. And another final thing they intentionally take forever to get you out of there answering phones and helping other people when you've been there for hours. Then they profile you and say a 200 item is only worth 5 dollars cause they cant sell them in this area. To which I replied I'm pawning it you don't need to worry about selling it I'm going to come get it back out. And then I reply if they're not good in this area why are they selling them in this area at the stores. I will be posting more and more every day till the whole store is replaced and Brett is the Manager.

• C

  Cheri Cheatham

  1.0

  Very rude. Not offering fair deals.

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  Response from the owner

  Hi Cheri Cheatham, Thank you for taking the time to share your experience with us. So we may resolve the issue, please email us at [email protected] or give us a call at 855-366-3279. Please mention ticket number 97229.

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