Virginia529 Arboretum Pkwy, Richmond, Virginia

Virginia529 Reviews

2.1 stars based on 42 reviews

Featured Comments:

• C

  Charles Sharp

  5.0

  I have been saving with VA529 for more than seven years now. I opened up an account for my son, and have opened accounts for several of my nephews and nieces. I haven’t needed to speak with anyone by phone; all of my interaction has been online. So far, however, I have had no problems with accomplishing my goals. The investment options are somewhat limited, but that’s OK. They’ve got decent examples of all the major types of funds, ie Index, Targeted, etc.

• D

  Diane Hill

  1.0

  Absolutely the WORST customer service, worse than Comcast if you can believe it, this is why people have strokes and heart attacks, trying to get a simple question answered....set up my grandson's account via my bank 8 years ago and have been making monthly deposits, but I cannot for the life of me, create an account on the VA529 website, I keep getting "information not valid" messages, even though the information is indeed, correct! and "we have sent a code to your email address xxxxx" but yet, NO CODES, NOTHING WAS SENT TO MY EMAIL! Forget trying to call their customer service phone number, robot voice takes you in circles and don't even think about leaving a message, the mailbox is full! Who's running this clown show?? I'll take my losses and withdraw every penny once I figure out how!

• P

  Perry Maxwell

  1.0

  VA529 has inept Customer Service and lacks basic online security procedures that jeopardizes customer accounts, This has been an ongoing problem for years. I believe it is run by employees who are political cronies who only care about a monthly paycheck. Some day a hacker is going to hold citizens deposits for ransom. I wonder who in the state will bail them out?

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