Volt Credit Union W Republic Rd, Springfield, Missouri

Volt Credit Union Reviews

3.6 stars based on 11 reviews

Featured Comments:

• U

  Urban Redneck

  4.0

  What's that old saying, location, location, location! The credit union experience is something you wouldn't understand until you join one. Friendly staff, great rates and a beautiful new facility- what's not to like!

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  Response from the owner

  Dear Dave, Thank you very much for taking the time to leave us a review and for your kind words! We’re extremely pleased that you’re satisfied with our friendly staff, interest rates, and our brand-new facility on Republic Road.

• K

  Kevin F

  2.0

  I recently noticed that the interest rate the credit union pays on the "Investment Savings" account was significantly less on a account that I oversee for an elderly family member. It was my failure in due diligence to have not been on top of this change and to only notice it at tax time, but when I sent an online message to Volt asking what their current rates were, I never received a response. It's like calling a business and they never answer the phone. When this account was first created, with the minimum dollar amount to qualify for investment savings, it included no charge online bill pay. Volt later rescinded that feature and started to charge for bill pay. They should have grandfathered the accounts that had no charge bill pay, but they didn't. We stopped using their bill pay service. Also, it took way too long for the payment to be delivered. Their app seems to work pretty good though...........

• C

  C. Hoffmann

  3.0

  I want to like it.......I really do. Still relatively new with them, but the debit cards don't have tap capability, or customizations available. No cash deposits accepted at the ATM. Super friendly people.

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