WaFd Bank Nw Market St, Seattle, Washington

WaFd Bank Reviews

2.4 stars based on 7 reviews

Featured Comments:

• K

  Keith Gormezano

  5.0

  Don't pay for parking on Market in front.They have a free lot off NW 56th St. behind them. I've been banking with them since 2006 when they were First Mutual Bank. I recommend this bank to my clients that I set up, review, and train one-on-one in QuickBooks and Quicken. Why? Because unlike US Bank, they allow free downloads into both of those software packages.

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  Response from the owner

  Hello Mr. Gormezano, Thanks so much for the 5-star review and for taking the time to share your feedback. Thank you for allowing us to serve your banking needs.

• R

  Ron

  1.0

  Washington Federal Bank use to a good bank, I have banked there for over 35 years. Today, though, I discovered I was being charge a monthly 'inactive' fee, a fee for NOT using banking services, even though the account had $17,000 in it!

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  Response from the owner

  We're sorry to hear you had a disappointing experience. We are escalating your feedback to the local management team for review.

• H

  Hanna

  2.0

  I've been banking with Ballard WaFd since I opened my first bank account at 11. I'm now almost 30. Over the years, fees have increased while their services have remained much the same. The last time I was in, it took nearly an hour to make a deposit and get a few Canadian bills exchanged. The staff is friendly but no one really seems to have a good handle on the systems or procedures. Seems like every time I go in they need to call someone at another office or ask a coworker how to do something, which makes things take even longer. I've found another bank that charges 0 fees, has high yield savings accounts, and handles my questions in under ten minutes. After nearly 15 years, bye bye WaFd.

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  Response from the owner

  Hello, Thanks for the explanation. We do apologize for your client experience. We will pass it on the local management team for review.

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