Webster Bank Talcottville Rd, Vernon, Connecticut

Webster Bank Reviews

3.1 stars based on 11 reviews

Featured Comments:

• M

  Musical Colors

  5.0

  Great bank! Everyone is always helpful, kind and courteous. Ive been using this bank for almost 20 years.

• C

  Carl Traceski

  1.0

  Opened an account several years ago with the agreement we would not be charged a service fee if we maintained a certain minimum balance in our accounts. Last month they started charging us a service charge. I tried contacting ANYONE in the entire bank who could address our issue and evidently there is some secret section that holds that power but do not have a phone number. Horrible customer service! It seems they WANT us to bring our business elsewhere.

• S

  Saqlain Ali

  1.0

  Stupid bank policy they want me to give them actual copy of social security to keep. When I asked the manger name Valera (Valera) about possible of information leake under unforeseen circumstances. Her answer was "why would it be leaked"! Didn't like her attitude. Also, when I asked her if your bank have policy in place for keeping the clients protected at all times, according to the bank manger " it's not something she could share with a customer nor she can give the copy once becoming the member of Webster Bank"! I am confused why there keeping the physical copy of my social security card if the cannot assure they cannot customers about protecting the private information if leaked. I find this shocking, the Webster Bank should not ask for such a private information to keep in a physical form. If they cannot assure the clients about protecting such information. I'm very disappointed by such policy. I decided not to become their they're customer! Nor I would recommend others to become member of Webster Bank!

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