Wells Fargo Bank Granite Dr, Rocklin, California

Wells Fargo Bank Reviews

3.6 stars based on 9 reviews

Featured Comments:

• N

  Nia Cato

  5.0

  Katie was so friendly and helpful! Definitely recommend this location for outstanding customer service and great atmosphere.

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  Response from the owner

  Thank you for taking the time to review this location, Nia. We strive to do what's best for our customers, and I have made sure these kinds words have been sent to the appropriate team. Have a great day. -Jessica, Wells Fargo HL Social

• j

  jonathan dresser

  1.0

  I was the ONLY customer in the branch and the 3 employees in there refused to answer simple questions about my account. This,and the poor attitude of the woman with the desk with the oxygen are what led to me closing my account over the phone as soon as i walked out. Good riddance!

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  Response from the owner

  Hi there. This is not the customer experience we strive for, and I want to make sure the appropriate team addresses your concerns. Please mention your review and Google username in an email to [email protected] (no account numbers). I truly appreciate your feedback and look forward to discussing this further. -Shaun, Wells Fargo HL Social

• N

  Nathan Rothstein

  1.0

  Branch is closed!!! What’s the reason? Only makes the lines longer at the other branches because even in the morning there’s two tellers working!?!

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  Response from the owner

  I apologize for the inconvenience, Nathan, and at this time the only information I have about the closure is that it's temporary. Please send an email to [email protected] with your full name, phone number, and address (no account numbers), and I'll do my best to address any additional concerns you have. Be sure to also include your Google username and mention you posted a review on a Wells Fargo location. Thank you. -Casey, Wells Fargo HL Social

More reviews (6)